Professional Collection Specialist

Median Annual Income

$63,012

Projected Job Growth

+2 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

Bachelor's degree

Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.

Median Annual Income

$58,285

Projected Job Growth

-5 %

Career Cluster(s)

Financial Services

Most Common Education Level

High school diploma or equivalent

Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.

Median Annual Income

$47,135

Projected Job Growth

+1 %

Career Cluster(s)

Financial Services

Most Common Education Level

High school diploma or equivalent

Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.

Median Annual Income

$42,675

Projected Job Growth

-18 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Some college, no degree

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Median Annual Income

$41,952

Projected Job Growth

-7 %

Career Cluster(s)

Financial Services

Most Common Education Level

High school diploma or equivalent

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

Median Annual Income

$46,579

Projected Job Growth

-5 %

Career Cluster(s)

Financial Services

Most Common Education Level

Some college, no degree

Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

Median Annual Income

$40,235

Projected Job Growth

-15 %

Career Cluster(s)

Financial Services

Most Common Education Level

High school diploma or equivalent

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Median Annual Income

$51,034

Projected Job Growth

-4 %

Career Cluster(s)

Financial Services

Most Common Education Level

High school diploma or equivalent

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Median Annual Income

$38,719

Projected Job Growth

-5 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

High school diploma or equivalent

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Median Annual Income

$52,406

Projected Job Growth

-15 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

High school diploma or equivalent

Compile and record employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions, or prepare paychecks.

Median Annual Income

$

Projected Job Growth

-10 %

Career Cluster(s)

Financial Services

Most Common Education Level

High school diploma or equivalent

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.