IBM Service Management Business Service Management V1

Median Annual Income

$108,658

Projected Job Growth

+8 %

Career Cluster(s)

Financial Services

Most Common Education Level

Bachelor's degree

Analyze and measure exposure to credit and market risk threatening the assets, earning capacity, or economic state of an organization. May make recommendations to limit risk.

Median Annual Income

$116,280

Projected Job Growth

+33 %

Career Cluster(s)

Digital Technology

Most Common Education Level

Bachelor's degree

Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. Assess system vulnerabilities for security risks and propose and implement risk mitigation strategies. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses.

Median Annual Income

$112,753

Projected Job Growth

+11 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

Bachelor's degree

Plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.

Median Annual Income

$112,753

Projected Job Growth

+11 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

Bachelor's degree

Develop and oversee the implementation of information security procedures and policies. Build, maintain and upgrade security technology, such as firewalls, for the safe use of computer networks and the transmission and retrieval of information. Design and implement appropriate security controls to identify vulnerabilities and protect digital files and electronic infrastructures. Monitor and respond to computer security breaches, viruses, and intrusions, and perform forensic investigation. May oversee the assessment of information security systems.

Median Annual Income

$96,112

Projected Job Growth

+5 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Bachelor's degree

Conduct security assessments for organizations, and design security systems and processes. May specialize in areas such as physical security or the safety of employees and facilities.

Median Annual Income

$105,473

Projected Job Growth

+36 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

Bachelor's degree

Produce financial and market intelligence by querying data repositories and generating periodic reports. Devise methods for identifying data patterns and trends in available information sources.

Median Annual Income

$104,774

Projected Job Growth

+7 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Bachelor's degree

Analyze and coordinate the schedule, timeline, procurement, staffing, and budget of a product or service on a per project basis. Lead and guide the work of technical staff. May serve as a point of contact for the client or customer.

Median Annual Income

$122,090

Projected Job Growth

+6 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

Bachelor's degree

Plan, direct, or coordinate activities of an organization to ensure compliance with ethical or regulatory standards.

Median Annual Income

$122,090

Projected Job Growth

+4 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

Bachelor's degree

Plan and direct disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for natural (e.g., hurricanes, floods, earthquakes), wartime, or technological (e.g., nuclear power plant emergencies or hazardous materials spills) disasters or hostage situations.

Median Annual Income

$122,090

Projected Job Growth

+5 %

Career Cluster(s)

Public Service & Safety

Most Common Education Level

Bachelor's degree

Direct an organization's security functions, including physical security and safety of employees and facilities.

Median Annual Income

$

Projected Job Growth

+17 %

Career Cluster(s)

Digital Technology

Most Common Education Level

Bachelor's degree

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Median Annual Income

$

Projected Job Growth

+5 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Bachelor's degree

Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event.

Median Annual Income

$

Projected Job Growth

+11 %

Career Cluster(s)

Digital Technology

Most Common Education Level

Bachelor's degree

Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. May analyze or recommend commercially available software.

Median Annual Income

$

Projected Job Growth

+36 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

Bachelor's degree

Produce financial and market intelligence by querying data repositories and generating periodic reports. Devise methods for identifying data patterns and trends in available information sources.