Overview
Responsibilities
T-A-S-K
Education
Income & Employability
Video Resources
Related Careers

Description

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Interests

  • Conventional
  • Enterprising
  • Social

Learn More about Interests

Work Values

  • Relationships
  • Support
  • Independence

Learn More about Work Values

Work Styles

  • Attention to Detail
  • Dependability
  • Self-Control
  • Cooperation
  • Integrity

Learn More about Work Styles

Tasks

  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.
  • Provide information about rental items, such as availability, operation, or description.
  • Advise customers on use and care of merchandise.

Work Activities

  • Performing for or Working Directly with the Public
  • Documenting/Recording Information
  • Processing Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying Objects, Actions, and Events

Detailed Work Activities

  • Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Analyzing information and evaluating results to choose the best solution and solve problems.
  • Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

Technology Skills

  • Data base user interface and query software
  • Presentation software
  • Spreadsheet software
  • Electronic mail software
  • Office suite software

Abilities

  • Oral Comprehension
  • Oral Expression
  • Speech Clarity
  • Speech Recognition
  • Near Vision

Skills

  • Active Listening
  • Service Orientation
  • Speaking
  • Reading Comprehension
  • Critical Thinking

Knowledge

  • Customer and Personal Service
  • English Language
  • Administrative
  • Sales and Marketing
  • Administration and Management

Most Common Education Level

The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.

Certificates

Certifying Organization

National Vehicle Leasing Association

Type

Advanced

Certifying Organization

American Rental Association

Type

Core

Income Percentile

The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.

Income PercentileAnnual Income
Low (10%)$30,777
Median (50%)$37,774
High (90%)$54,866

Income by Experience

This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–5 years), to senior level (6–8 years), to expert level (8+ years).

ExperienceIncome
Entry Level $42,009
Mid Level $61,483
Senior Level $78,052
Expert Level $67,080

Employability

There are currently 403,700 jobs in this career path. Over the next 10 years, that number is expected to increase to 420,800 positions, reflecting a projected growth of 4%.

The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.

Projected Job Growth of 4%

Related Careers

The career information and data on this site incorporates information from O*NET Web Services, Lightcast, CareerOneStop, and the U.S. Bureau of Labor Statistics (BLS). For more details regarding the data sources and the specific information sourced, click here.

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