Overview
Responsibilities
T-A-S-K
Education
Income & Employability
Video Resources
Related Careers

Description

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Interests

  • Conventional
  • Social

Learn More about Interests

Work Values

  • Relationships
  • Support
  • Working Conditions

Learn More about Work Values

Work Styles

  • Concern for Others
  • Attention to Detail
  • Integrity
  • Dependability
  • Stress Tolerance

Learn More about Work Styles

Tasks

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Transmit correspondence or medical records by mail, e-mail, or fax.

Work Activities

  • Working with Computers
  • Processing Information
  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information

Detailed Work Activities

  • Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Analyzing information and evaluating results to choose the best solution and solve problems.
  • Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Developing constructive and cooperative working relationships with others, and maintaining them over time.

Technology Skills

  • Medical software
  • Word processing software
  • Accounting software
  • Data base user interface and query software
  • Electronic mail software

Abilities

  • Oral Comprehension
  • Oral Expression
  • Written Comprehension
  • Speech Clarity
  • Speech Recognition

Skills

  • Speaking
  • Active Listening
  • Service Orientation
  • Reading Comprehension
  • Complex Problem Solving

Knowledge

  • Customer and Personal Service
  • English Language
  • Administrative
  • Medicine and Dentistry
  • Computers and Electronics

Most Common Education Level

The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.

Certificates

Certifying Organization

American Academy of Professional Coders

Type

Specialty

Certifying Organization

American Academy of Professional Coders

Type

Specialty

Certifying Organization

American Academy of Professional Coders

Type

Specialty

Certifying Organization

American Academy of Professional Coders

Type

Specialty

Certifying Organization

American Medical Certification Association

Type

Core

Income Percentile

The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.

Income PercentileAnnual Income
Low (10%)$35,516
Median (50%)$41,605
High (90%)$51,041

Income by Experience

This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–5 years), to senior level (6–8 years), to expert level (8+ years).

ExperienceIncome
Entry Level $42,601
Mid Level $47,139
Senior Level $50,405
Expert Level $45,280

Employability

There are currently 768,900 jobs in this career path. Over the next 10 years, that number is expected to increase to 810,100 positions, reflecting a projected growth of 5%.

The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.

Projected Job Growth of 5%

Related Careers

The career information and data on this site incorporates information from O*NET Web Services, Lightcast, CareerOneStop, and the U.S. Bureau of Labor Statistics (BLS). For more details regarding the data sources and the specific information sourced, click here.

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