Career Details

Retailing

Description

The Retailing industry certification exam assesses learners' understanding of how to operate businesses that sell, rent, or lease goods and services. Learners demonstrate their understanding of the theory and application of merchandise/service assortment, pricing, promotion mix, location, store layout, and customer service activities necessary for successful retail operations. The exam also evaluates participation in a related CTSO organization for those taking marketing-related courses.

Certifying Organization

YouScience

Details

If significant education or training is needed? No

If significant work experience is needed? No

Is an exam required? Yes

How many years until certification must be renewed? 3 year(s)

Certification can be renewed with Continuing Education Units? No

Certification can be renewed with re-examination? Yes

Certification can be renewed with Continuing Professional Development? No

Certification can be renewed in multiple ways? No

Certificates

Certificate name

Accredited Wedding Vendor

Certifying Organization

Association of Bridal Consultants

Type

A - Core

Certificate name

Lighting Associate

Certifying Organization

American Lighting Association

Type

A - Core

Certificate name

Retail Industry Fundamentals

Certifying Organization

National Retail Federation Foundation

Type

A - Core

Related Careers

Counter and Rental Clerks

Median Annual Income

$37,774

Projected Job Growth

+4 %

Career Cluster(s)

Hospitality, Events, & Tourism

Most Common Education Level

No formal educational credential

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

ConventionalEnterprisingSocial

First-Line Supervisors of Retail Sales Workers

Median Annual Income

$45,325

Projected Job Growth

-6 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

High school diploma or equivalent

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

EnterprisingConventionalSocial

Door-to-Door Sales Workers, News and Street Vendors, and Related Workers

Median Annual Income

$66,261

Projected Job Growth

-15 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Sell goods or services door-to-door or on the street.

EnterprisingConventionalRealistic

Stockers and Order Fillers

Median Annual Income

$35,452

Projected Job Growth

+6 %

Career Cluster(s)

Supply Chain & Transportation

Most Common Education Level

High school diploma or equivalent

Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.

ConventionalRealisticEnterprising

Order Clerks

Median Annual Income

$42,675

Projected Job Growth

-18 %

Career Cluster(s)

Management & Entrepreneurship

Most Common Education Level

Some college, no degree

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

ConventionalEnterprising

Parts Salespersons

Median Annual Income

$38,052

Projected Job Growth

+1 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Sell spare and replacement parts and equipment in repair shop or parts store.

ConventionalRealisticEnterprising

Demonstrators and Product Promoters

Median Annual Income

$38,225

Projected Job Growth

+5 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.

EnterprisingConventional

Cashiers

Median Annual Income

$29,178

Projected Job Growth

-11 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

ConventionalEnterprising

Customer Service Representatives

Median Annual Income

$38,719

Projected Job Growth

-5 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

High school diploma or equivalent

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

ConventionalEnterprisingSocial

Telemarketers

Median Annual Income

$53,743

Projected Job Growth

-22 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Solicit donations or orders for goods or services over the telephone.

EnterprisingConventionalSocial

Retail Salespersons

Median Annual Income

Projected Job Growth

0 %

Career Cluster(s)

Marketing & Sales

Most Common Education Level

No formal educational credential

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

EnterprisingConventional

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