Career Details

Avaya Certified Expert

Description

In order to achieve the Avaya Certified Expert Design credential, you must have the Avaya Certified Specialist credential and pass all three of the CRM Specialist Level Design Exams. The ACE/CRM credential is the highest level of achievement for individuals who wish to be recognized for their knowledge and skills across Avaya's CRM products and applications portfolio. ACEs in CRM have proven their deep understanding in designing key Avaya solutions such as Multimedia Contact Centers, Interactive Voice Response Systems and Proactive Contact Solutions. The ACE/CRM will represent the very best amongst Avaya's worldwide network of individuals dedicated to providing the highest levels of solution design and support in a continually evolving and complex CRM landscape.

Certifying Organization

Avaya Learning Centre

Details

If significant education or training is needed? Yes

If significant work experience is needed? Yes

Is an exam required? Yes

How many years until certification must be renewed? Unknown year(s)

Certification can be renewed with Continuing Education Units? Unknown

Certification can be renewed with re-examination? Unknown

Certification can be renewed with Continuing Professional Development? Unknown

Certification can be renewed in multiple ways? Unknown

Certificates

Certificate name

Rocheston Certified Cybersecurity Engineer - Level 1

Certifying Organization

Rocheston

Type

A - Core

Certificate name

Certified Computing Professional

Certifying Organization

Institute for the Certification of Computing Professionals

Type

B - Advanced

Certificate name

Avaya Certified Specialist

Certifying Organization

Avaya Learning Centre

Type

D - Product/Equipment

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