Description
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
Interests
- Realistic
- Conventional
- Enterprising
Work Values
- Relationships
- Support
Work Styles
- Self-Control
- Dependability
- Adaptability/Flexibility
- Cooperation
- Attention to Detail
Tasks
- Communicate with customers regarding orders, comments, and complaints.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Accept payment from customers, and make change as necessary.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Balance receipts and payments in cash registers.
Work Activities
- Getting Information
- Performing for or Working Directly with the Public
- Communicating with Supervisors, Peers, or Subordinates
- Coordinating the Work and Activities of Others
- Identifying Objects, Actions, and Events
Detailed Work Activities
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Getting members of a group to work together to accomplish tasks.
- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Technology Skills
- Spreadsheet software
- Computer based training software
- Point of sale POS software
- Office suite software
- Operating system software
Abilities
- Oral Comprehension
- Oral Expression
- Speech Recognition
- Near Vision
- Speech Clarity
Skills
- Service Orientation
- Active Listening
- Social Perceptiveness
- Coordination
Knowledge
- Customer and Personal Service
- Food Production
- Public Safety and Security
- English Language
- Sales and Marketing
Most Common Education Level
The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.
Certificates
Certificate name
Mold Awareness SpecialistCertifying Organization
National Registry of Environmental Professionals
Type
Specialty
Certificate name
Certified Coffee SpecialistCertifying Organization
National Automatic Merchandising Association
Type
Specialty
Certificate name
Certified Professional Catering ExecutiveCertifying Organization
National Association of Catering Executives
Type
Advanced
Certificate name
Certified Restaurant ServerCertifying Organization
American Hotel and Lodging Association Educational Institute
Type
Core
Certificate name
NAMA Certified ExecutiveCertifying Organization
National Automatic Merchandising Association
Type
Advanced
Income Percentile
The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.
| Income Percentile | Annual Income |
|---|---|
| Low (10%) | $24,183 |
| Median (50%) | $30,315 |
| High (90%) | $37,891 |
Income by Experience
This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–5 years), to senior level (6–8 years), to expert level (8+ years).
| Experience | Income |
|---|---|
Entry Level  | $31,052 |
| Mid Level | $40,984 |
| Senior Level | $42,887 |
| Expert Level | $32,042 |
Employability
There are currently 3,734,100 jobs in this career path. Over the next 10 years, that number is expected to increase to 3,946,500 positions, reflecting a projected growth of 6%.
The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.
Projected Job Growth of 6%
Related Careers
The career information and data on this site incorporates information from O*NET Web Services, Lightcast, CareerOneStop, and the U.S. Bureau of Labor Statistics (BLS). For more details regarding the data sources and the specific information sourced, click here.
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