Description
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Interests
- Social
- Enterprising
- Conventional
Work Values
- Relationships
- Support
- Achievement
Work Styles
- Cooperation
- Stress Tolerance
- Self-Control
- Dependability
- Social Orientation
Tasks
- Provide guests with menus.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Greet guests and seat them at tables or in waiting areas.
- Answer telephone calls and respond to inquiries or transfer calls.
- Operate cash registers to accept payments for food and beverages.
Work Activities
- Performing for or Working Directly with the Public
- Communicating with Supervisors, Peers, or Subordinates
- Establishing and Maintaining Interpersonal Relationships
- Identifying Objects, Actions, and Events
- Getting Information
Detailed Work Activities
- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Technology Skills
- Spreadsheet software
- Point of sale POS software
- Data base user interface and query software
- Office suite software
- Operating system software
Abilities
- Oral Comprehension
- Oral Expression
- Speech Clarity
- Speech Recognition
- Near Vision
Skills
- Active Listening
- Speaking
- Service Orientation
- Social Perceptiveness
- Coordination
Knowledge
- Customer and Personal Service
- English Language
- Food Production
- Sales and Marketing
- Mathematics
Most Common Education Level
The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.
Certificates
Certificate name
ServSafe AlcoholCertifying Organization
National Restaurant Association Educational Foundation
Type
Core
Certificate name
Hospitality/Beverage Specialist CertificateCertifying Organization
Society of Wine Educators
Type
Core
Income Percentile
The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.
Income Percentile | Annual Income |
---|---|
Low (10%) | $24,622 |
Median (50%) | $28,533 |
High (90%) | $36,935 |
Income by Experience
This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–5 years), to senior level (6–8 years), to expert level (8+ years).
Experience | Income |
---|---|
Entry Level | $30,140 |
Mid Level | $39,997 |
Senior Level | $47,901 |
Expert Level | $91,506 |
Employability
There are currently 435,600 jobs in this career path. Over the next 10 years, that number is expected to increase to 437,000 positions, reflecting a projected growth of 0%.
The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.
Projected Job Growth of 0%
Related Careers
The career information and data on this site incorporates information from O*NET Web Services, Lightcast, CareerOneStop, and the U.S. Bureau of Labor Statistics (BLS). For more details regarding the data sources and the specific information sourced, click here.