Description
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Interests
- Realistic
- Conventional
- Social
Work Values
- Relationships
- Support
- Independence
Work Styles
- Dependability
- Attention to Detail
- Integrity
- Self-Control
- Concern for Others
Tasks
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Work Activities
- Performing for or Working Directly with the Public
- Handling and Moving Objects
- Operating Vehicles, Mechanized Devices, or Equipment
- Getting Information
- Assisting and Caring for Others
Detailed Work Activities
- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Technology Skills
- Office suite software
- Spreadsheet software
- Electronic mail software
- Word processing software
Abilities
- Oral Comprehension
- Oral Expression
- Trunk Strength
- Speech Recognition
- Static Strength
Skills
- Service Orientation
- Active Listening
- Speaking
- Coordination
- Critical Thinking
Knowledge
- Customer and Personal Service
- English Language
- Public Safety and Security
- Transportation
Most Common Education Level
The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.
Certificates
This information is currently unavailable.
Income Percentile
The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.
| Income Percentile | Annual Income |
|---|---|
| Low (10%) | $29,695 |
| Median (50%) | $35,916 |
| High (90%) | $47,708 |
Income by Experience
This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–5 years), to senior level (6–8 years), to expert level (8+ years).
| Experience | Income |
|---|---|
Entry Level  | $36,024 |
| Mid Level | $48,024 |
| Senior Level | N/A |
| Expert Level | N/A |
Employability
There are currently 29,500 jobs in this career path. Over the next 10 years, that number is expected to increase to 29,600 positions, reflecting a projected growth of 1%.
The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.
Projected Job Growth of 1%
Related Careers
The career information and data on this site incorporates information from O*NET Web Services, Lightcast, CareerOneStop, and the U.S. Bureau of Labor Statistics (BLS). For more details regarding the data sources and the specific information sourced, click here.
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