Description
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
Interests
- Conventional
- Enterprising
- Social
Work Values
- Support
- Relationships
- Independence
Work Styles
- Integrity
- Attention to Detail
- Cooperation
- Dependability
- Adaptability/Flexibility
Tasks
- Perform teller duties as required.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
Work Activities
- Getting Information
- Communicating with Supervisors, Peers, or Subordinates
- Establishing and Maintaining Interpersonal Relationships
- Evaluating Information to Determine Compliance with Standards
- Making Decisions and Solving Problems
Detailed Work Activities
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Technology Skills
- Spreadsheet software
- Presentation software
- Data base user interface and query software
- Electronic mail software
- Enterprise resource planning ERP software
Abilities
- Oral Comprehension
- Oral Expression
- Near Vision
- Written Comprehension
- Speech Clarity
Skills
- Active Listening
- Speaking
- Reading Comprehension
- Service Orientation
- Social Perceptiveness
Knowledge
- Customer and Personal Service
- Sales and Marketing
- Administrative
- English Language
- Computers and Electronics
Most Common Education Level
The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.
Certificates
Certificate name
Certified Operations ExaminerCertifying Organization
Education Foundation of State Bank Supervisors
Type
Core
Income Percentile
The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.
| Income Percentile | Annual Income |
|---|---|
| Low (10%) | $45,171 |
| Median (50%) | $51,014 |
| High (90%) | $65,410 |
Income by Experience
This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–5 years), to senior level (6–8 years), to expert level (8+ years).
| Experience | Income |
|---|---|
Entry Level  | $56,244 |
| Mid Level | $64,651 |
| Senior Level | $97,830 |
| Expert Level | N/A |
Employability
There are currently 42,200 jobs in this career path. Over the next 10 years, that number is expected to decrease to 36,000 positions, reflecting a projected decline of -15%.
The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.
Projected Job Growth of -15%
Related Careers
The career information and data on this site incorporates information from O*NET Web Services, Lightcast, CareerOneStop, and the U.S. Bureau of Labor Statistics (BLS). For more details regarding the data sources and the specific information sourced, click here.
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