Overview
Responsibilities
T-A-S-K
Education
Income & Employability
Video Resources
Related Careers

Description

Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

Interests

  • Enterprising
  • Conventional
  • Social

Learn More about Interests

Work Values

  • Relationships
  • Achievement
  • Independence

Learn More about Work Values

Work Styles

  • Attention to Detail
  • Integrity
  • Dependability
  • Self-Control
  • Achievement/Effort

Learn More about Work Styles

Tasks

  • Collect payment for transportation and accommodations from customer.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
  • Record and maintain information on clients, vendors, and travel packages.

Work Activities

  • Working with Computers
  • Getting Information
  • Communicating with People Outside the Organization
  • Performing for or Working Directly with the Public
  • Establishing and Maintaining Interpersonal Relationships

Detailed Work Activities

  • Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Keeping up-to-date technically and applying new knowledge to your job.
  • Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Technology Skills

  • Data base user interface and query software
  • Video conferencing software
  • Calendar and scheduling software
  • Customer relationship management CRM software
  • Accounting software

Abilities

  • Speech Recognition
  • Oral Comprehension
  • Speech Clarity
  • Near Vision
  • Oral Expression

Skills

  • Active Listening
  • Service Orientation
  • Reading Comprehension
  • Speaking
  • Social Perceptiveness

Knowledge

  • Customer and Personal Service
  • English Language
  • Sales and Marketing
  • Geography
  • Computers and Electronics

Most Common Education Level

The “Most Common Education Level” refers to the level of education held by the majority of workers in a given occupation. For example, if the highest percentage of workers in a role have an Associate’s Degree, that suggests this is the typical educational requirement. Knowing this helps you plan how many years of education you may need to pursue that career.

Certificates

Certifying Organization

The Travel Institute

Type

Specialty

Certifying Organization

The Travel Institute

Type

Advanced

Certifying Organization

Global Business Travel Association Academy

Type

Advanced

Certifying Organization

Manufacturers Representatives Educational Research Foundation

Type

Core

Certifying Organization

International Air Transport Association

Type

Core

Income Percentile

The income percentiles show how earnings are distributed within a profession. The 10th percentile means that 10% of workers earned less than that amount. The median (50th percentile) indicates that half of workers earned more, and half earned less. The 90th percentile reflects what the top 10% of earners in the field make.

Income PercentileAnnual Income
Low (10%)$38,227
Median (50%)$50,602
High (90%)$74,892

Income by Experience

This table shows how income typically grows with experience—from entry level (0–2 years), to mid-level (3–5 years), to senior level (6–8 years), to expert level (8+ years).

ExperienceIncome
Entry Level $48,211
Mid Level $68,413
Senior Level $79,105
Expert Level $74,653

Employability

There are currently 68,800 jobs in this career path. Over the next 10 years, that number is expected to increase to 71,200 positions, reflecting a projected growth of 3%.

The Projected Job Growth figure refers to the expected increase or decrease in employment within a specific career field over a certain period of time.

Projected Job Growth of 3%

Related Careers

The career information and data on this site incorporates information from O*NET Web Services, Lightcast, CareerOneStop, and the U.S. Bureau of Labor Statistics (BLS). For more details regarding the data sources and the specific information sourced, click here.

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